A return authorization must be requested for a refund or replacement of the exact item within 5 business days of receipt of merchandise. Shipping and handling fees are non-refundable. After the 5 business days, return authorizations will only be issued for replacement of an item covered under an extended warranty. Warranty information for each qualifying item is listed within the description of the item for your review prior to making the purchase. Merchandise purchased with our print service cannot be returned. To request a return authorization with return instructions, please contact us by email using the Contact Us link under Information on the right side of the webpage. All emails are answered within 24hrs Mon-Friday. Please include your name, order #, item stockcode, quantity, and the reason for the return. Customer pays all return freight cost. Returns may be subject to a 15% restocking fee.
